We use Microsoft Data & AI to make a difference

With Dynamics 365 Customer Insights deployed, The Y NSW’s sales team now has organised customer and prospect information. They can see the source of an opportunity, when the customer was contacted, which sales playbooks were applied, as well as leverage machine learning (ML) models to send personalised offers and recommendations to members.

Paul Berryman talks about how The Y moved away from reports that don’t get read by leveraging data as an asset.

Data is a given, so spend time with the business problem you’re trying to solve. Learn more how we collaborated with Real Pet Food Company in this chat with Ursula Phillips, Group Chief Information Officer.

John Khoury Group CIO at Allied Pinnacle talks about targeting disruptive business opportunities and moving away from long roadmaps.

Sharon Bowman ICT Manager has taken data to the frontline. Hear more about how Hornsby Shire Council is leading the charge on enable the right people with the right data.

Legacy system migration, particularly from on-prem has become a lighting-fast reality for many customer check out Matt Clarkin, Business Application Sales Manager for SMC at Microsoft talk to how the data estate framework helps keep things secure during modernisation.

Its times like this that make us realise how imperative crisis support is. Check out our interview  with Lifeline’s Head of Architecture and Insights Mark West talking about evolving communication channels and what performance looks like in a digital world

Getting collaborative with digital tools is the new norm. In this video we sit down with Tim Reid, Head of IT APAC @ Campari and discuss data as a culture.